Contact Us
Got a question about a bonus offer, spotted something that needs updating, or want to flag an issue with one of the crypto casinos we cover? This page tells you what we can help with and how to get a useful answer quickly.
What we can help with
No KYC Casinos is a review and comparison site, not a casino, and not a payment provider. That shapes what we're able to answer:
- Bonus and offer questions — clarifying wagering requirements, deposit match terms, or cashback structures on the sites we list.
- Review accuracy — if you think a rating, offer detail, or licensing note on this site is out of date or wrong, tell us and we'll check it.
- Site feedback — broken links, unclear comparisons, or suggestions for coins, games or providers we should be covering.
- General guidance — pointing you to the right page on this site, for example our Responsible Gambling resources or our Terms and Conditions.
What we can't help with
Because we don't operate any of the casinos we review, we can't resolve account-specific issues. That includes:
- Deposits, withdrawals, or payout delays on a casino's platform
- Identity verification or account restriction disputes
- Claiming a bonus, cashback, or rakeback on your behalf
- Closing or self-excluding from an operator's account
For any of the above, contact the operator's own customer support team directly — every crypto casino we list has its own support channel, usually live chat or email, listed on its platform. If you're concerned about your gambling habits or want to set limits, the National Problem Gambling Helpline (1-800-GAMBLER) and our Responsible Gambling page are the right starting points, not this contact page.
Before you reach out, a couple of things worth knowing
A lot of questions we receive are about the crypto side of things — coin support, network fees, or why a withdrawal is taking longer than expected. Most of that comes down to blockchain confirmation times rather than the casino itself, so it's worth checking the operator's own FAQ or support first. Offshore crypto casinos, including all the ones ranked on this site, operate under licences like those issued in Curaçao or Anjouan rather than any US regulator, and legal online casino gaming in the US only exists in a handful of states — none of which currently license crypto casinos. That means for most US players, these sites sit in a legal grey area, and you're responsible for checking your own state's rules before signing up. We can explain what we found in our research; we can't give you a legal opinion on your specific situation.
Similarly, if your question touches on taxes — winnings, crypto gains, or how the two interact — we can point you toward general information, but you should speak to a qualified tax professional for anything specific to your circumstances.
How our reviews stay independent
No KYC Casinos earns revenue through affiliate partnerships with some of the casinos listed here — if you sign up through a link on this site, we may receive a commission. That relationship never decides rankings or ratings. Editorial scores are based on our own research into licensing, coin support, game libraries, payout speed and terms, and no operator can pay to move up the list. If you ever think a piece of feedback you sent us was ignored because of a commercial relationship, say so directly — we take that seriously and will look into it.
Getting a useful response
To help us answer quickly, it helps to include:
- Which page or casino review your question relates to
- What you found, and what you expected to find instead
- Any relevant screenshot or detail, if it's about a specific offer term
General feedback about the site, our About Us page, or how we approach reviews is always welcome — we update pages when the facts change, and reader feedback is one of the ways we catch that.
A reminder before you play anywhere
Everything on No KYC Casinos is intended for adults of legal gambling age in their jurisdiction — 18 or 21 depending on the site and applicable state law, and you should confirm the minimum before creating an account anywhere. Crypto values move, gambling outcomes are never guaranteed, and no offer on this site changes those two facts. If gambling stops being fun or starts affecting your finances, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and our Responsible Gambling page has further tools, including how self-exclusion typically works — though offshore sites may not offer the same protections as state-regulated operators.